News - LASER Credit Union

Joining Forces: Sheffield Credit Union and Laser Credit Union Merger

Joining Forces: Sheffield Credit Union and Laser Credit Union Merger 

March 25, 2025
Hello everyone! we’ve got some brilliant news to share with our community today. Sheffield Credit Union and Laser Credit Union have decided to merge, bringing together two trusted financial cooperatives that share the same mission – serving you, our members, and our local communities.

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IMPORTANT Notice for Engage Card Customers

Engage is Switching to Suits Me: Here’s What You Need to Know 

Big changes are happening for Engage cardholders—Engage is closing down and transferring all it’s customers to Suits Me. If you currently use an Engage card, here’s what you need to know:

What’s Happening?

  • Engage accounts are being moved to Suits Me.
  • You should have received an email or letter from Suits Me explaining the transition process.
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Christmas Bank Holiday Closing Times

Please note LASER’s office opening times over the festive period will be as follows:

  • Tuesday 24th December: 10:00 AM – 12:00 PM
  • Wednesday 25th December: CLOSED
  • Thursday 26th December: CLOSED
  • Friday 27th December: 10:00 AM – 2:00 PM

More Inside …

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Important Notice: Technical Difficulties

We are currently experiencing technical difficulties at our LASER office, which has affected both incoming and outgoing payments. As a result, our office is temporarily closed, and payment processing will be delayed.
Please rest assured that our team is working diligently to resolve the situation, and payments will be processed as soon as possible once the issue is resolved.
We apologize for any inconvenience this may cause and appreciate your understanding.

Child benefit payments

Dear customers , we have been informed by HMRC this morning that there were some technical difficulties with issuing Child Benefit payments. This issue is expected to be resolved promptly, and the payments should be processed and received by Wednesday.

UPCOMING MAY BANK HOLIDAY NOTICE

Please note that LASER’s office will be CLOSED for the Spring Bank Holiday, Monday 27th of May. Any benefits due on the above date should be received the last working day before. Please refer to http://www.gov.uk/bank-holidays for further information.