We are currently preparing to move to new premises after being temporarily based at Riverside House.

We will be open for business at our new base at 2 Effingham Square, S65 1AP from Thursday 3 November 2016, but members are advised that there will be no face to face service during the day of the move (Wednesday 2 November).

In summary the service will run as below:

Tuesday 1 November 2016
Last day of service at Riverside House – operating from 9.30am to 2pm

Wednesday 2 November 2016
The full service will be closed to enable the move to new premises. Customers are, however, asked to note that on this day:

• Money will be in accounts as normal and loaded on to Engage Cards
• Some staff will be available to answer the phones and transfer funds to customer accounts by BACS or to Engage cards
• Staff will also be dealing with enquiries by phone and email
• There will be no cash service or loan appointments on this day

Thursday 3 November 2016
Services will run from our new premises in Effingham Square, opening from 9.30am to 2pm.

We apologise for any inconvenience caused during the move into our new premises.